For UK Retail
Health and safety software for retail
Featherstone Safety Hub helps UK shops and retailers manage health and safety in one place. Build risk assessments for the shop floor and stockroom, run fire checks, track manual handling and conflict resolution training, and log incidents including abuse and aggression towards staff, all without spreadsheets or paperwork.
Built by NEBOSH-qualified practitioners, from £29 per month, with a 14-day free trial and no long-term contract.
The everyday risks of retail, managed
Retail looks lower risk than construction or care, but it carries real and recurring hazards: slips and trips on busy floors, manual handling of stock and deliveries, fire in premises with stock and customers, and a rising tide of violence and abuse towards shop staff. Each carries a legal duty to assess and control the risk.
Featherstone Safety Hub gives retailers a simple way to keep on top of these duties, with current risk assessments, in-date training, fire check records and a clear log of any incidents, all in one place and easy to produce if an inspector or insurer asks.
- Risk assessments: cover the shop floor, stockroom, deliveries and equipment.
- Manual handling: track training and assessments for stock handling and deliveries.
- Fire checks: log fire checks, alarm tests and drills, timestamped and auditable.
- Conflict resolution: track training and record incidents of abuse, threats and violence.
- Incident register: log accidents and near misses with built-in RIDDOR screening.
Protect your staff from abuse and aggression
Violence and abuse towards retail workers is a recognised and growing problem in the UK, and it is a health and safety issue, not just an unpleasant part of the job. Employers have a duty to assess the risk of violence to staff and put controls in place, which can include training and clear reporting.
Featherstone Safety Hub helps you take this seriously by tracking conflict resolution training and providing a simple way for staff to report incidents, including verbal abuse and threats. Recording these incidents reveals patterns, supports the case for further controls, and shows staff that their safety matters.
Simple enough for the shop floor
Retail teams are busy and often include part-time and seasonal staff, so health and safety has to be quick and practical. The training matrix makes it easy to see who is inducted and trained and what is due, and the platform works on mobile so checks and reports can be done on the floor.
From a single independent shop to a multi-site retailer, the system scales without long-term contracts or enterprise pricing.
Related guides
Free health and safety guides
Frequently asked questions
Common questions
Retail risks include slips and trips, manual handling, fire, and increasingly violence and aggression towards staff. Featherstone Safety Hub covers these for UK retailers with risk assessments, fire checks, training tracking and an incident register, transparently priced from £29 per month with a 14-day free trial.
Yes. You can record conflict resolution training and log incidents of abuse, threats and violence in the incident register with RIDDOR screening, which helps you understand the scale of the problem and improve controls. Retail worker abuse is a recognised and growing issue.
Yes. The Professional plan supports unlimited users, and you can manage training and records across your team. It scales from a single independent shop to a multi-site retailer.
Yes. You can build manual handling and slip and trip risk assessments, track manual handling training, and log incidents, which matters in retail where stock handling and busy floors are everyday risks.
Yes. It is built for SMEs, including single-site independents, with pricing from £29 per month and no long-term contract.
Yes. You can trial Featherstone Safety Hub free for 14 days, with nothing charged until the trial ends and the freedom to cancel any time.
Keep your shop and your staff safe
Start a free 14-day trial and bring your retail health and safety into one simple system. No setup fee, cancel any time.